SERVICE & SUPPORT
Support for every step of your journey.
Find product information, frequently asked questions and official service entries.
How can we help?
- 01Frequently asked questionsQuick answers on product use, care and common questions.
- 02Product inquiryProduct inquiry service will open gradually by region.
- 03Check a serial numberCheck product serial number information through official channels.Chinese only
02 / FREQUENT QUESTIONS
Frequently asked questions.
Frequently asked questions are currently available in Chinese only. View the Chinese page
Refer to local published service policies and channels.