Support
Support for every step of your journey.
Find product information, frequently asked questions and official service links.
Five services
How can we help?
- 01
Serial number checkChinese only
Check whether a serial number is in the VEAZEN factory register.
Live lookup - 02
ManualsChinese only
Find and download manuals by family and series.
Coming soon - 03
DealersChinese only
Find authorized dealers by province.
List in preparation - 04
Frequently asked questionsChinese only
Common questions on product use, care and after-sales service.
Coming soon - 05
Warranty and inquiriesChinese only
Warranty terms vary by sales region; contact us to confirm.
Contact us
Still need help?
Call or email customer service; for warranty, have the serial number and proof of purchase ready.